Terms & Conditions
These Terms explain how Mind Masters Labs works, what you can expect from us, and what we expect from users. Please read them carefully before creating an account or using the Labs.
1. Acceptance of these Terms
By accessing the Mind Masters Labs website, creating an account, subscribing, or using the Calm Lab and Focus Lab, you agree to these Terms & Conditions. If you do not agree, please do not use the site or create an account.
2. Who the service is for
Mind Masters Labs is designed for families, parents/guardians, and young learners. Parents/guardians are responsible for:
- supervising use where appropriate
- choosing tools that are suitable for the child
- supporting safe, respectful use of the site
3. Accounts and access
- Account accuracy: You agree to provide accurate account information and keep it up to date.
- Security: You are responsible for maintaining the confidentiality of your login details.
- Unauthorised use: If you believe your account has been compromised, contact us as soon as possible.
4. Subscriptions, billing, and cancellations
If you purchase a subscription, you authorise us (or our payment provider) to charge the applicable fees. Subscription terms may include monthly or annual billing options.
- Renewals: Subscriptions may renew automatically unless cancelled.
- Cancellations: You can cancel at any time. Access typically continues until the end of the paid period.
- Refunds: Unless required by law, fees are generally non-refundable once a billing period begins.
5. Acceptable use
You agree not to misuse the site or Labs. This includes (but is not limited to):
- attempting to hack, disrupt, or reverse engineer the site
- uploading malicious code, spam, or harmful content
- using the service in a way that harms others or violates any laws
- attempting to access other users’ accounts or private data
6. Content, tools, and educational guidance
The tools and content are designed to be practical and finishable. Outcomes vary by child and context. We do not guarantee specific results, but we do build for consistency, clarity, and repeatable routines.
7. Privacy and data
Our Privacy Policy explains how we collect and use personal data. Please read our Privacy Policy.
8. Availability and changes
We may update, improve, or modify the site and Labs over time. We aim to keep services available, but we cannot guarantee uninterrupted access at all times.
9. Liability and disclaimers
To the fullest extent permitted by law, Mind Masters Labs is provided “as is” and “as available”. We are not liable for indirect losses or damages. Nothing in these Terms limits liability where it cannot be limited by law.
10. Suspension or termination
We may suspend or terminate access if there is misuse, fraud, unlawful activity, or a serious breach of these Terms.
11. Contact
If you have questions about these Terms, use the “Ask a question” button in the footer.
12. Governing law
These Terms are governed by the laws of England and Wales. Courts in England and Wales will have exclusive jurisdiction, except where consumer protection laws provide otherwise.