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We're Here to Help

Whether you're building skills in focus, calm, or any of our learning pathways, we're with you every step of the way. Reach out anytime—we'd love to hear from you!

For Young Mind Masters

Hey there, superstar! Building your focus, calm, and learning skills is an amazing journey. You're doing brilliantly, and we're here to help you succeed every step of the way.

  • Stuck on an activity? Let us know which pathway or challenge and we'll help you through it
  • Found something confusing? No question is too small—we want to make things crystal clear
  • Have a cool idea? We love hearing your suggestions for new activities, pathways, and features
  • Something not working? Tell us what happened and we'll fix it fast
  • Want to share your progress? We'd love to celebrate your achievements and milestones with you!

For Parents & Guardians

Supporting your child's development is one of the most important things you can do. We're here to support you in supporting them.

  • Questions about how it works? We'll explain our approach and the science behind it
  • Need guidance on usage? Get tips on how to integrate Mind Masters Lab into your child's routine
  • Tracking progress? Learn how to monitor your child's development and celebrate milestones
  • Technical support? Having trouble with accounts, access, or features? We'll sort it out
  • Feedback or suggestions? Your insights help us improve the experience for all families
  • Age appropriateness? Questions about whether activities suit your child? Ask us

Hints, Tips & Tricks

Boost your learning experience with these helpful strategies and insider tips to get the most from Mind Masters Lab.

Create a Routine

Set aside the same time each day for your Mind Masters practice. Consistency helps build stronger skills—even just 10-15 minutes daily makes a big difference!

Start with What Interests You

Choose pathways and activities that excite you most. When you're genuinely interested, learning becomes easier and more enjoyable. You can always explore other areas later.

Celebrate Small Wins

Every completed activity is progress! Don't wait for big achievements—acknowledge each step forward. This builds confidence and motivation to keep going.

Minimise Distractions

Find a quiet space for your practice sessions. Turn off notifications, put your phone away, and let others know you need uninterrupted time. This helps you focus better.

Mix It Up

Alternate between Focus Lab and Calm Lab activities to keep things fresh. Different types of challenges work different mental muscles and prevent boredom.

Share Your Progress

Talk to parents, friends, or teachers about what you're learning. Explaining your progress to others helps reinforce what you've learned and makes it more memorable.

Frequently Asked Questions

Quick answers to common questions about getting started, navigating challenges, and making the most of your Mind Masters Lab experience.

Getting started is easy! First, create your free account by clicking the "Sign up" button. Once logged in, you'll see two main areas: Focus Lab and Calm Lab. Each contains learning pathways designed to build specific skills. Choose the pathway that interests you most and start with the first activity. The platform will guide you through each step, and you can track your progress as you go.
Focus Lab helps you build concentration, attention control, and the ability to work without getting distracted. Activities include attention training, memory challenges, and task persistence exercises. Calm Lab focuses on managing stress, controlling emotions, and staying relaxed under pressure. It includes breathing exercises, mindfulness activities, and emotional regulation techniques. Both work together to create well-rounded mental skills.
We recommend starting with 10-15 minutes per day. This is enough to make real progress without feeling overwhelming. As you get more comfortable, you can gradually increase to 20-30 minutes. The key is consistency—daily practice is more effective than occasional long sessions. Quality matters more than quantity, so focus on giving your full attention during your practice time.
That's completely normal! Everyone learns at their own pace. If something feels too challenging, take a break and try again later—sometimes you just need a fresh start. You can also explore other pathways and return to tricky activities when you're ready. If something feels too easy, challenge yourself to complete it perfectly or faster, then move ahead to more advanced activities. Remember, we're here to help—send us a message if you need guidance on finding the right level for you.
Yes! Mind Masters Lab works on computers, tablets, and smartphones. All activities are designed to work smoothly on any device with a web browser. For the best experience, we recommend using a tablet or computer with a larger screen, especially for activities that involve detailed interactions. Make sure you have a stable internet connection for the smoothest experience.
Your progress is automatically saved as you complete activities. When you log in, you'll see which pathways you've started, how far you've progressed in each one, and which activities you've completed. You can revisit completed activities anytime to practice and improve. Parents can also view progress summaries to celebrate achievements and identify areas where extra support might be helpful.
Take a deep breath—frustration is part of learning! First, try taking a short break. Sometimes stepping away for 5-10 minutes helps you return with fresh eyes. If you're still stuck, try a different activity and come back later. You can also reach out to us using the contact form below—we're genuinely here to help and want you to succeed. Remember, every expert was once a beginner, and struggling means you're challenging yourself and growing.
Mind Masters Lab is designed primarily for children aged 9-12 years old. However, younger children with strong reading skills may also benefit with parental guidance, and older children can find value in the structured skill-building approach. Parents know their children best—if you're unsure whether it's right for your child, we're happy to discuss their specific needs and capabilities.
Not at all! While pathways are designed with a logical progression, you're free to explore any pathway that interests you. Some learners prefer to complete one pathway fully before starting another, while others like to sample different areas and see what resonates. Do whatever keeps you motivated and engaged—there's no single "right way" to use Mind Masters Lab.
The best support is consistent encouragement and creating a dedicated practice time. Help establish a distraction-free environment, celebrate effort (not just results), and show genuine interest in what they're learning. Avoid hovering or taking over—let your child struggle productively. Check in on their progress regularly, but let them drive their learning journey. If they're struggling, remind them that challenge means growth, and offer to reach out to us together for guidance.

Send Us a Message

Whether you need help, want to share feedback, have a brilliant suggestion, or found something that needs fixing—we're all ears and ready to help!

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