Privacy Policy

1. Who we are

Mind Masters Labs (“we”, “us”, “our”) provides parent-led access to Calm Lab and Focus Lab tools.

For the purposes of UK data protection law, we are the data controller for personal information collected through this website and the Mind Masters Labs account area.

2. What we collect

We only collect what we need to run the service safely and reliably. Depending on how you use Mind Masters Labs, this can include:

• Account details: email address and account identifiers used to sign in and secure your access.
• Support messages: your name, email and the message you send via “Ask a question”.
• Basic technical data: device/browser information, approximate usage timestamps, and logs needed for security and troubleshooting.

We do not require children to create public profiles. If you choose to enter child-related notes or names inside tools, keep them minimal and avoid sensitive information.

3. How we use information

We use personal information to:

• create and secure your account (including passwordless sign-in links or password sign-in, where enabled);
• provide access to Calm Lab and Focus Lab tools;
• respond to support requests and improve reliability;
• protect the service against fraud, spam and misuse.

Legal bases (UK GDPR): we rely on contract (to provide the service), legitimate interests (security, service improvement, support), and consent where required (e.g., non-essential cookies, if added in future).

4. Who we share with

We do not sell your personal information.

We may share limited information with service providers who help us run Mind Masters Labs (for example, authentication/hosting and email delivery for support replies). These providers act as data processors and are required to protect your data.

We may also share information if required by law or to protect rights, safety, and security.

5. Cookies & essentials

We may use essential cookies or local storage to keep you signed in and protect the service (for example, session state and security controls). These are necessary for the website to function.

If we add non-essential analytics or marketing cookies in future, we will explain what they do and provide appropriate choices.

6. How long we keep data

We keep personal information only for as long as needed to provide the service and meet legal, security, and operational requirements.

• Account data: kept while your account remains active.
• Support messages: kept long enough to resolve the issue and maintain a short history for quality and safety.
• Security logs: retained for a limited period to investigate abuse and keep the platform safe.

7. Your rights

You may have rights to:

• access the personal information we hold about you;
• correct inaccurate information;
• request deletion (where we do not need the data for legal/safety reasons);
• object to certain processing and request restriction in some cases;
• data portability (for information you provided to us, in certain situations).

If you are unhappy with how we handle your information, you may have the right to complain to the UK regulator (ICO).

8. Children & accounts

Mind Masters Labs is designed to be used with a parent-led account. Children should not create accounts independently unless a parent/guardian is managing access.

Please avoid entering sensitive personal data about a child into free-text fields. Keep notes general and focused on learning or routines.